Shipping & Delivery
We are committed to delivering your order safely and efficiently. Please find below our estimated delivery times and shipping information.
Dispatch & Delivery
All orders are processed and dispatched within 7 working days from the date of purchase confirmation (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Customs, Duties & Taxes
Do I have to pay import duties and VAT charges?
All orders are shipped from our warehouse in the United Kingdom.
Depending on your destination country, import duties, taxes, and customs fees may apply. These charges are determined by your local customs authority and are the responsibility of the customer.
If applicable, duties and taxes must be paid before your parcel can be released and delivered by your local customs office.
| Destination | Rate | Information |
|---|---|---|
| United Kingdom | £4.99 | Orders dispatched within 7 working days. |
| European Union | £22.99 | Customs duties and VAT may apply. |
| United States | £19.99 | Tracking information provided after dispatch. |
| South Africa | £22.99 | Import duties and VAT may apply at destination. |
| Rest of the World | £44.99 | Import duties and local taxes may apply. |
Need Assistance?
or any shipping-related enquiries, please contact our customer support team and we will be happy to assist you.