Returns & Refunds

We offer a full money-back guarantee for purchases made through our website, provided that the shipping package remains unopened or the item is faulty.

Refund requests must be submitted within 14 calendar days of the purchase date.

After the 14-day period has passed, refunds can no longer be issued.

DHL Express will collect your items from your chosen address at a day and time slot that suits you.

Once your return arrives at our UK facility, it will be inspected and your refund will be processed as quickly as possible.

Return shipping fees will be deducted from the final refund amount.

To qualify for a refund, items must remain unopened unless they are faulty.