Returns
We offer a full money-back guarantee for all purchases made on our website if the shipping package has not been opened, or if the item is faulty. you can get your money back for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won't be able to receive a refund.
DHL Express will collect your items on a day / time slot of your choice from your chosen address. We will receive your items back at our UK site within a few days and we will process your refund immediately.
We will deduct the return fee from your refund. See return fees below:
UK- 4.99
Europe - £22.99
USA & Canada £29.99
Rest of world £44.99
If you have any additional questions or would like to request a refund, feel free to contact us.